Frequently Asked Questions

Welcome to the AIONYX FAQ Center. Below you'll find answers to the most common questions about our services, technologies, booking process, and what to expect. For specific topics, explore our sub-sections on face mapping, palmistry, iridology, products, and more.

What is AIONYX?

AIONYX is a modern integrative health and wellness institute blending Traditional Chinese Medicine (TCM), energetic mapping, and cutting-edge AI analysis to offer deep insight into your body, mind, and spirit. We specialize in non-invasive visual assessments that highlight patterns, imbalances, and holistic solutions.

How do your services work?

Clients submit intake forms and, if applicable, clear images (face, palms, eyes, etc.). Our proprietary system, powered by state-of-the-art Intelligence and ancient healing/clinical frameworks, analyzes the submissions and delivers a customized report with insights, recommendations, and suggested next steps.

This report is then evaluated by an Integrative Health & Holistic Medicine Practitioner and shared with the client via preferred communication type or live video session.

Do your services replace medical diagnosis or treatment?

No. At AIONYX, we do not diagnose or treat medical conditions. Instead, we provide energetic, emotional, and constitutional insight rooted in Traditional Chinese Medicine (TCM), holistic mapping systems, and intelligence-assisted visual analysis. Our services are complementary to — not a substitute for — professional medical care.

That said, many clients find our assessments helpful in identifying patterns, trends, or imbalances that they may choose to explore further with their primary care physician, or healthcare provider.

For example, a noted digestive imbalance or stress pattern observed during a consultation may serve as a prompt for deeper clinical evaluation or lab testing. We encourage all clients to treat our insights as part of a holistic self-awareness journey, one that works in harmony with qualified medical guidance when needed.

What do I need to submit for an analysis?

Depending on the service, you’ll be asked to upload clear, well-lit images of your face, eyes, tongue, palms, or any other body parts along with a brief intake form. Instructions will be sent upon booking.

What’s included in my consultation or report?

Each AIONYX session is designed to offer a personalized, high-touch experience — blending ancient insight systems with modern AI-powered interpretation to deliver a clear, empowering view of your wellness landscape.

What you receive will vary depending on the consultation type you book, but every session includes elements from the following framework:

Visual Mapping & Overlays

You’ll receive professionally designed visuals that highlight your unique energetic or physical markers. These may include:

Facial zone overlays showing TCM-organ connections
Palmistry lines linked to vitality, stress, and balance
Iris ring/zone maps with organ, emotion, or nervous system insight
Tongue zone illustrations indicating digestive or constitutional states
All visuals are delivered with gentle interpretation — no AI-only analysis. Each report is human-reviewed and customized by one of our Integrative Health Analysts.

Intuitive Interpretations

We translate your data through the lens of Traditional Chinese Medicine, energetic patterning, and constitutional mapping. You’ll gain insights into:

Patterns of stagnation, depletion, or excess
Emotional imprinting (grief, stress, anger, etc.)
Lifestyle or behavior trends impacting wellness
Possible TCM-related imbalances (e.g., Spleen Qi Deficiency or Kidney Yang Weakness)

Personalized Wellness Recommendations

Based on your results, we may recommend:

Herbs, teas, or supplements aligned with your constitution
Food therapy tips specific to your imbalance (e.g., warming, damp-clearing)
Rituals or breathwork practices to support emotional regulation
Daily habits or tech detox practices to improve energetic flow
Product suggestions (from our curated wellness shop)

Next Steps & Service Guidance

You’ll receive clear suggestions on how to move forward:

Whether another AIONYX service is recommended (e.g., Sleep Mapping, Energetic Lifestyle Blueprint)
Which tools or rituals to implement right away
Guidance on when to revisit your analysis or check in
Notes you may choose to take to your medical provider or therapist for further exploration

Every consultation is tailored, intuitive, and evidence-informed, ensuring you walk away with clarity, alignment, and actionable insight.

How soon will I receive my results?

At AIONYX, we aim to provide timely and thoughtful interpretations while ensuring every analysis is personalized and energetically aligned. Delivery time varies based on the type of service and your selected communication method.

Standard Turnaround Times

Digital Reports (Face Mapping, Palmistry, Iridology, Tongue Analysis, etc.):
Delivered within 48–72 hours after successful submission of all required materials (photos, intake forms, logs).
Live Virtual Consultations:
Sessions are scheduled based on availability and held via Google Meet. You’ll receive a link upon confirmation.

Delivery Options by Service Type

Depending on the consultation you choose, results may be delivered in one of the following formats:

📄 PDF Report with annotated overlays and written insights
🎥 Pre-recorded video walkthrough of your results (great for visual learners)
📞 Phone call for real-time discussion (available for select services)
✉️ Email summary for shorter services or add-ons
💻 Google Meet consult for deeper, live interactive sessions

Need Results Faster?

We offer expedited service for clients who need their results sooner:

Same-Day Rush: $75
Next-Day Priority: $50
These fees apply per session and can be selected at checkout or requested via email.

Please note that processing times begin once we have received all necessary materials in clear condition. If any submissions are incomplete or unclear (e.g., blurry photos), we’ll notify you for resubmission, which may affect your timeline.

Can I become certified as a practitioner?

Yes. AIONYX offers tiered certification programs. Graduates of our 6-month flagship program become Certified AIONYX Practitioners with tools, branding, and platform access to serve clients.

Do you offer refunds or rescheduling?

We honor our time and energy exchange. Full booking policies are listed here. Refunds are not available after analysis begins, but we offer one-time rescheduling with 24 hours' notice.

How do I contact support or ask questions?

You can reach us at hello@aionyxwellness.com or submit a support request via our contact form. We respond within 24–48 hours, Monday through Friday.